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Frequently Asked Questions


Are there any hidden taxes and charges ?
No, there are no hidden taxes and charges. All taxes like VAT etc for products are included in the prices mentioned

Where do we deliver ?
We deliver all over India. We are committed to deliver your orders in good condition and in a reasonable amount of time
Metros
Our shipping policy for orders from Indian metros is to delivery within 3 to 7 business days of the order being confirmed.
Non Metros
For delivery in non-metros, you can expect our delivery to reach you within 3 to 10 days of the order being confirmed. We ship on all week days from Monday to Saturday. We do not ship on public holidays. If you need further assistance on our shipping policy, feel free to contact our customer support

Can I order through HealthKosh's call center ?
Yes, you can order through HealthKosh's Call Center. To assist with your choice of products and the process of ordering through online:
Dial our customer care number - +91 9910228866
Ask our customer care executive to assist you in making a choice
Order through online using various payment options
Check the delivery date with the executive

How Can I cancel an order ?
Cancellation can be done on your healthkosh website. If you have cancelled your order before your product is shipped, we will refund the entire amount. If the cancellation is after the product is shipped and if you have received the product, then you need to return the unopened item(s) in its original packaging for a refund. The shipping costs have to be borne by you. Please ensure to call the customer support regarding the same. HealthKosh reserves the right to reject any return request if the product package is opened or product looks used

What are the payment options ?
The payment options available on HealthKosh are
Cash on Delivery
Net Banking
Credit Card